Refund policy

Returns & refunds

You have 30 days from the day your order arrives to change your mind. No awkward questions and no restocking fee.

How to return an order

1. Email us at blemlift@outlook.com within 30 days of delivery. Include your order number.
2. We reply with the return steps and the return address.
3. Send the spray back in good condition, with its packaging if you still have it.
4. When we receive it, we refund the price of the spray to your original payment method.

Damaged or wrong item

If your order arrives damaged, leaking or not what you ordered, email us at blemlift@outlook.com with your order number and a photo. We will send a replacement or a full refund, your choice.

Package that never arrives

If your package does not turn up within 30 days of the day it shipped, email us and you get a full refund.

Skin reaction

If the spray irritates your skin, stop using it and email us. We will sort it out with you within the 30 days.

Refund timing

Once a refund is approved, it can take 5 to 10 business days to appear on your statement, depending on your bank.

Questions? Write to blemlift@outlook.com.